Sales Associate

Company Name:
Talbots Inc.
Now hiring fashion experts who love people and making them look & feel great! The Talbots Sales Associate provides an exceptional selling and customer service experience that promotes the product and supports the brand. Sales Associates must demonstrate selling competence, styling expertise and possess a love of fashion. Sales Associates are accountable for achieving productivity goals by using product knowledge using selling tools and available resources. PRINCIPAL ACCOUNTABILITIES: Sales and Service: Demonstrate a high level of selling and customer service skills to achieve sales. Use Company tools to develop strong selling skills and reinforce the brand vision. Achieve sales and service metrics in key measureable areas including: UPTs, DPTs, emails, Talbots Classic Awards and customer conversion. Service multiple customers at a time, multi-task and/or handle projects simultaneously. Building Clientele: Take an active role in assisting the management team to build store business. Ensure exceptional selling interactions that guarantee meaningful experiences and build brand relationships. Support all service enhancers to build strong relationships, including active use of Personal Business Binder and Style by Design Program. Fashion Awareness: Maintain professional appearance that reflects the brand image. Aware of fashion trends, particularly the brand vision for each new delivery. Seek information about all new arrivals, including product knowledge about fit, color, fashion, etc. Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs. REQUIREMENTS: Possess a strong drive, ambition, and passion for overall sales achievement and provide an exceptional brand experience. Communicate professionally and in a timely manner with customers, associates and corporate partners. Maximize individual performance by accepting direction, coaching and feedback. Participate in learning opportunities and store meetings. Complete projects as assigned including stock assignments and keeping the selling floor to standard.
QUALIFICATIONS: Specialty retailing experience preferred Outstanding sales results and record / track record required. Work a flexible schedule including nights, weekends, and holidays. Required to move about the store including climbing ladders and the ability to lift up to 20-25 pounds. Operating computer systems with intermediate computer and keyboarding skills.

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